--- title: Madison Parks Division Case Study | Spotz description: "Learn how Madison Parks Division of Madison, WI achieved a 2% cancellation rate after \nadopting automation with Spotz' parks & rec management software." image: https://www.findspotz.com/hubfs/forest-cute-sunshine-smiling-easter-friends-children-happy-diverse-easter-egg-hunt_t20_GgnAO6.jpg --- [Skip to content](https://www.findspotz.com/madison-parks-case-study#main-content) [![Spotz Logo - Full Color](https://www.findspotz.com/hs-fs/hubfs/Spotz%20Logo%20-%20Full%20Color.webp?width=160&height=50&name=Spotz%20Logo%20-%20Full%20Color.webp "Spotz Logo - Full Color")](https://www.findspotz.com/) [![Spotz Logo - Reverse Color](https://www.findspotz.com/hs-fs/hubfs/Spotz%20Logo%20-%20Reverse%20Color.webp?width=160&height=50&name=Spotz%20Logo%20-%20Reverse%20Color.webp "Spotz Logo - Reverse Color")](https://www.findspotz.com/) - Discover Spotz - Discover Spotz - [How Spotz Works](https://www.findspotz.com/how-spotz-works) - [How to Host a Space](https://www.findspotz.com/host) - [How to Rent a Space](https://www.findspotz.com/rent) - [Watch Our Demo](https://www.findspotz.com/demo) - [Our Pricing](https://www.findspotz.com/pricing) - Resources - [Who We Are](https://www.findspotz.com/about-us) - [Resource Center](https://www.findspotz.com/resources) - [The Spotz Blog](https://www.findspotz.com/blog) - [Newsroom](https://www.findspotz.com/news) - [Common FAQs](https://support.findspotz.com/knowledge/spotz-faq) ###### Discover Spotz - [How Spotz Works](https://www.findspotz.com/how-spotz-works) - [How to Host](https://www.findspotz.com/host) - [How to Rent](https://www.findspotz.com/rent) - [Watch Our Demo](https://www.findspotz.com/demo) - [Our Pricing](https://www.findspotz.com/pricing) ###### Resources - [About Us](https://www.findspotz.com/about-us) - [Resource Center](https://www.findspotz.com/resources) - [The Spotz Blog](https://www.findspotz.com/blog) - [Newsroom](https://www.findspotz.com/news) - [Common FAQs](https://support.findspotz.com/knowledge/spotz-faq) ###### Recent Posts ![](https://www.findspotz.com/hubfs/heights.jpg) How to Host a Private Party in the Houston Heights Without Losing Your Mind ![](https://www.findspotz.com/hubfs/COVER10.jpg) Private Event Spaces in Montrose: What to Know Before You Book - Spaces We Support - [Spaces Overview](https://www.findspotz.com/communities) - [City Governments](https://www.findspotz.com/mayor-city-office) - [Parks & Recreation Depts.](https://www.findspotz.com/parks-and-recreation) - [Banquet & Event Venues](https://www.findspotz.com/banquet-or-event-hall) - [Gyms & Sports Facilities](https://www.findspotz.com/sports-facility) - [Churches & Faith Centers](https://www.findspotz.com/church) - [Additional Spaces](https://www.findspotz.com/additional-community-spaces) ###### Modernizing The Community Rental Experience Enable your community spaces to be the heart of community engagement and increase your streams of revenue with ease. ###### Spaces We Support - [Spaces Overview](https://www.findspotz.com/communities) - [City Governments](https://www.findspotz.com/mayor-city-office) - [Parks & Recreation Depts.](https://www.findspotz.com/parks-and-recreation) - [Banquet & Event Centers](https://www.findspotz.com/banquet-or-event-hall) ###### Spaces We Support - [Gyms & Sports Facilities](https://www.findspotz.com/sports-facility) - [Churches & Faith Centers](https://www.findspotz.com/church) - [Community Centers](https://www.findspotz.com/facility-scheduling-software-for-community-centers-associations) - [Additional Spaces](https://www.findspotz.com/additional-community-spaces) - [Contact Us](https://www.findspotz.com/contact-us) - [LOGIN/SIGNUP](https://www.findspotz.io) [LOGIN/SIGNUP](https://www.findspotz.io) # How Madison Parks Went From a 40% Cancellation Rate to 2% with Spotz Madison Parks Division in Madison, WI faced a serious dilemma.  It yearned for a more intuitive solution that allowed community members to make their own reservations, ultimately reducing the strain on operation-focused internal team members and allowing them to prioritize user experience and important community updates. Discover how Spotz offered the **automated functionality** they needed to champion community members by **downloading the case study.**  ## Ready to experience a smoother rental process? 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